NHTSA complaint #11634543

Owner complaint summary

The contact owns a 2021 Dodge Charger. The contact stated that while attempting to sell the vehicle to the dealer, the dealer declined to purchase the vehicle because the VIN was included in a recall. The dealer informed the contact that the VIN was included in NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.