NHTSA complaint #11634814

Owner complaint summary

The contact owns a 2019 Acura MDX. The contact stated that while driving at various undisclosed speeds, an abnormal sound could be heard coming from the engine and a fuel-burning odor leaked into the interior and exterior of the vehicle. The transmission jerked while driving. The failure occurred on several occasions. The contact received a notification of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 ( ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.