Verified government source

NHTSA complaint #11635543

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 JEEP WRANGLER

Manufacturer

Chrysler (FCA US, LLC)

Components

UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

Dates

Incident: 01/09/2025
Filed: 01/12/2025

Owner complaint summary

I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.

This is an owner complaint filed with NHTSA (ODI #11635543). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11635543. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.