NHTSA complaint #11635658

Owner complaint summary

Good afternoon. I am reporting an incident that occurred on December 29, 2024. I was driving my 2019 Mazda Cx-5 and I was about to make a left turn. However, as I was making the left turn, I received a notification on my dashboard about a "Forward Smart City Brake Support Malfunction" (a photo of the notification will be included). My car instantly lost control and it did not stop until it collided with the street curb of the road I was attempting to turn on. Fortunately for those around me, my car did not collide with any other vehicles on the road. However, this collision caused damage to the right side of the vehicle, as the right airbag of the vehicle had deployed. I believe that this is a very significant problem that should be looked into as soon as possible. If my car were to hit other drivers on the road, it could have led to a very tragic incident. As far as repairs go, I wanted to wait and see how this complaint would carry out. I do not believe that it would be fair for me to pay repairs for an event that was out of my control. Thank you.