NHTSA complaint #11637587

Owner complaint summary

In the morning where I live for the last few days it has been below 0. The Outlander PHEV even when plugged in over night will start the gas engine and drive for about one minute until the gas engine shuts off and comes up with a message saying power reduced with a turtle symbol. When it does this you have no heat (HVAC) the heated seats and heated steering wheel does not work as well as the front and rear defrost. The car speed seems to be limited to about 40MPH. This issue is not news as many PHEV owners are dealing with the same issue, From my understanding Mitsubishi didn't install a battery warmer on the new generation Outlander PHEV however the prior generation Outlander PHEV did have a battery warmer and there were no issues with that model in cold climates. Your vehicle should always be a reliable source of heat when needed it doesn't seem to be very reliable in cold climates and it really is a hazard when it decides to reduce power with no warning.