NHTSA complaint #11639351

Owner complaint summary

The contact owns a 2021 Toyota Camry. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated and was making a dinging sound. The vehicle was taken to the dealer; however, the contact was informed that the parts to repair the vehicle were not available. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 55,000. VIN tool confirms parts not available.