NHTSA complaint #11639913

Owner complaint summary

on [XXX] I was driving home with my wife & [XXX] baby, in what I would describe as standard wintery mix of weather - rain, but not yet cold enough to be snow. My 2019 CRV EX-L alerts me of the following message: "Some Driver Assist Systems Cannot Operate: Radar Obstructed" As I've had this car for years, I've seen this message pop before, but as I had no plans of using any Driver Assist features, i didn't think anything of it. At roughly [XXX], while driving on the highway, my Honda became 100% unresponsive to me as the driver. It locked the ability to steer the wheel or apply the brakes in any capacity. The vehicle completely usurped driving power & under its own power, began veering off the road at highway speeds. I could only look straight ahead and hope that when we crashed into the upcoming highway divider, my family wouldn't die. To confirm, i tried pumping brakes, holding down the brakes, touching - absolutely nothing worked - they were completely locked. The steering wheel locked as well, we were heading for certain death. This was going what felt for a lifetime, but after probably 5 - 10 seconds, i was able to gain steering control - and turned away from the light post we were destined to hit & was able to get us veered back on the highway. Conditions were wintery, and we swerved alongside another car lanes away. By the grace of God, my car and the other car, only slightly touched side view mirrors. We both pulled over and swapped information, but little actual damage was caused. With all of this said I want to make sure one thing is clear. Honda almost killed my entire family. They put us in danger for absolutely no reason. My Honda CRV overrode every possible human driver action - and had us on a direct path with death. If not for the grace of God - I wouldn't be able to write this message to you. We opened a case with Honda Case #[XXX] where they made me pay for a diagnostics test - however didnt properly inspect the issue imo INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)