NHTSA complaint #11639916

Owner complaint summary

I am filing a complaint regarding a premature failure of the LED turn signal on my 2019 Honda CR-V at only 81,000 miles. The turn signal is a critical safety component, and its failure presents a serious risk of accidents due to decreased visibility to other drivers. Unlike traditional bulbs that can be easily replaced, Honda’s LED turn signals require replacing the entire headlight assembly at a cost of $1,200.00, which is an unnecessary and expensive repair for a basic safety feature. The failure of an LED component at this mileage suggests a defective part that should be investigated. Given that turn signals are an essential part of vehicle safety, I believe Honda should issue a recall or provide an extended warranty for this defect. Safety Concerns: •The LED turn signal failed unexpectedly, reducing visibility and increasing the risk of an accident. •Unlike traditional bulbs, the LED failure requires an expensive full headlight replacement, making it inaccessible for many drivers to afford repairs. Requested Action: I urge the NHTSA to investigate this issue and consider issuing a recall or safety bulletin to ensure Honda takes responsibility for fixing this problem. This is a serious safety concern, and I believe it is unfair for consumers to bear the high cost of replacing an entire headlight assembly for what should be a long-lasting LED component. I appreciate your time and consideration in reviewing this matter. Please let me know if any additional information is needed.