Verified government source

NHTSA complaint #11643306

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

VISIBILITY/WIPER

Dates

Incident: 02/15/2025
Filed: 02/18/2025

Owner complaint summary

Drivers side rear quarter panel glass shattered out of no where. Was at a dead stop in 90 degree traffic in florida, heard a loud bang, and window broke. You can see the window flexed out from the break. I think this was a faulty window due breaking out of no where with no impacts.

This is an owner complaint filed with NHTSA (ODI #11643306). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11643306. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.