Vehicle
2019 HYUNDAI TUCSON
Manufacturer
Hyundai Motor America
Components
ENGINE
Dates
Incident: 02/18/2025
Filed: 02/22/2025
Owner complaint summary
While driving, my vehicle stopped moving forward and the engine light came on. I pulled over and called for a tow. The service department at the dealership the vehicle was towed to said that the vehicle had less than a quart of oil in it. I just had the vehicle serviced 2 months prior. The service department changed the oil, oil filter and air filter. They drove the car and heard knocking. They found the rod bearing to be bad. They said it needed a new engine. The vehicle has approximately 51,000 miles. I never had any issues prior to that day. The car manufacture is refusing to replace the engine because I am not the original owner, not because the engine isn't defective. This is a 2019 Hyundai Tuscon with engine 2.0L L4 DOHC 16V. I believe there is a known problem with this engine, but the manufacturer doesn't want to admit to anything, nor do they want to resolve the issue. My vehicle could have caught fire. I could have been in an accident. I just want the car company to replace the engine without any cost to me. I would even pay for the labor, but they need to pay for the engine and any parts or tests that come with replacing an engine.
Official record ID (ODI): 11644251. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.