Verified government source

NHTSA complaint #11644387

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 BMW X5

Manufacturer

BMW of North America, LLC

Components

UNKNOWN OR OTHER

Dates

Incident: 02/22/2025
Filed: 02/23/2025

Owner complaint summary

A few months ago there was a recall on my car (some problem with starter engine) and after few month I started the engine by pressing the brake pedal and pressing the start button. But the engine did not start, I saw smoke from under the hood, then I opened the hood and saw fire near the engine on the right (driver's) side. People in the parking lot helped put out the fire with a fire extinguisher while I called 911 for fire department, they came and recorded it (fire slip -[XXX]), [XXX}., Houston, Texas, 77043 (place where it happened). I have pictures and videos this incident. We were afraid that we would die in this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fire reported
This is an owner complaint filed with NHTSA (ODI #11644387). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11644387. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.