NHTSA complaint #11644889

Owner complaint summary

Subject: Urgent Safety Concern – Chrysler Pacifica Hybrid (VIN: [XXX] ) Dear NHTSA, I am writing to report a serious safety issue with my 2022 Chrysler Pacifica Hybrid (VIN: [XXX] ). The vehicle experiences sudden power loss due to the following error codes: P079A-00 (transmission issue), P0A43-00 (hybrid battery issue), and P0A7D-00 (battery voltage issue). These problems have nearly caused accidents, including: On the highway: Power loss while overtaking, leaving me in a dangerous situation. In city traffic: Repeated power loss, almost causing collisions. The issues are well-documented among Pacifica Hybrid owners in the USA. NHTSA has received numerous complaints, and there are active class-action lawsuits due to unresolved problems. My vehicle was involved in a minor collision in the USA, classified as "clear title" (cosmetic damage only, no impact on the drivetrain or battery). Repairs were done professionally, and there is no connection to the current issues. I have contacted Chrysler and the authorized service center in Berlin, but received no response. This issue poses a direct safety risk, and I urge NHTSA to investigate and ensure a permanent solution. Attached: Error codes and incident descriptions. Correspondence with Chrysler and the service center. Documentation of the collision and repairs. Thank you for your attention. I look forward to your prompt response. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)