NHTSA complaint #11645250

Owner complaint summary

The headlight assemblies to my vehicle have become defective. The headlight assembly, both right and left, has moisture intrusion within the headlight assembly, creating condensation build-up inside the housing. This issue also caused the headlights to become white and hazy in appearance. I was advised by the dealer that this would lead to failure with the lighting and would have to be replaced. I purchased a certified used vehicle with Tustin Acura in August of 2022 and also purchased an extended warranty for piece of mind. In the 2 1/2 years that I have owned the vehicle, I have added about 25k miles and have always garaged the vehicle. When the issue was reviewed by the dealer, they refused to cover the problem under warranty and requested that I reach out to American Honda for further assistance. I did that but was denied and told the issue was caused by "outside influence," but provided no explanation as to what this meant. To me it felt like I was being blamed for clearly a defective issue. A Google search of this issues revealed to me that this was a common issue with 2019 Acura MDX vehicles. To replace the headlights would be a cost to me of nearly $3,000. it seems almost ridiculous to pay for clearly defective equipment. I fear that my inability to afford this great expense with lead to headlight failure that could result in a collision if this failure were to occur at night.