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NHTSA complaint #11645639

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

STEERING,SUSPENSION

Dates

Incident: 12/09/2024
Filed: 02/28/2025

Owner complaint summary

The contact owns a 2020 Infinity QX60. The contact stated while driving at undisclosed speeds, there was an abnormal knocking sound coming from the vehicle. The contact stated that the sound was more evident while turning to the left or the right. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was informed that the axle was damaged. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V402000 (SUSPENSION, STEERING): however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

This is an owner complaint filed with NHTSA (ODI #11645639). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11645639)Back to reports

Official record ID (ODI): 11645639. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.