NHTSA complaint #11646201

Owner complaint summary

I own a 2022 Mazda CX-5 Carbon Edition and have recently noticed a persistent noise coming from the left headlight. The noise resembles a fan or vibrating sound. Coincidentally, this issue started only a month after I bought out the vehicle following the lease expiration. Component/System Failure and Inspection: The issue appears to be caused by a malfunctioning auto-leveling or adaptive headlight motor. The component is still installed in the vehicle and can be inspected upon request by a dealer or manufacturer. Safety Risks: While this issue has not yet caused immediate driving hazards, a malfunctioning headlight system could pose a safety risk if the auto-leveling function fails, leading to improper headlight beam alignment. This could impact nighttime visibility or cause glare for other drivers, increasing the risk of accidents. Reproduction and Confirmation: The problem has not yet been confirmed by a dealer or independent service center in my case, but many other customers have reported similar issues, some of whom have had the component replaced under warranty. Inspection Status: As of now, the vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or other parties. Warning Signs or Symptoms Prior to Failure: No warning lamps, messages, or dashboard alerts appeared before the noise started. The issue began suddenly and has been persistent ever since. I have a video, but it cannot be uploaded in this report.