NHTSA complaint #11646970

Owner complaint summary

The contact owns a 2020 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle stalled and failed to accelerate while the accelerator pedal was depressed. No warning light was illuminated. In addition, the contact stated that the A/C was blowing warm air. The contact lives in a hot climate and was concerned for the safety of her 2 minor children. The contact stated that on three separate occasions, three A/C compressors were used to attempt to repair the vehicle at a service center however, the failure persisted. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense due to the warranty being invalid. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.