Verified government source

NHTSA complaint #11648223

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 CHRYSLER 300

Manufacturer

Chrysler (FCA US, LLC)

Components

SEAT BELTS

Dates

Incident: 01/06/2025
Filed: 03/13/2025

Owner complaint summary

About 2 months ago the passenger seatbelt in my vehicle just tore out of nowhere. The seam seemed to unravel and it completely broke. Took it to get repaired had some issue but my complaint today is to help save someone from this or maybe others may have had same issue. The seatbelt was poorly made or defective. It could have gone bad but nobody was injured and it took them a fight to fix,it, and never received an apology.

This is an owner complaint filed with NHTSA (ODI #11648223). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11648223. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.