NHTSA complaint #11649550

Owner complaint summary

On Nov. 15, 2023, this vehicle had an episode of unintended acceleration as I was pulling into our garage. This resulted in the front end of the car crashing into material that was stored against a garage wall. I contacted the dealership immediately, and the car was towed to them. They stated that no computer error codes were found. A Honda certified repair center was recommended.. The car was towed to this repair center. It cost approximately $18,000 to repair the car and took 10 weeks. I also contacted American Honda to report the issue. I was told that I should call again after the repairs were finished and that additional testing would be done. I did call Honda after the repairs were done but did not hear back from them. I drove the car from the end of January 2024 until November 2024. At that time a second episode of unintended acceleration occurred on 11-14-2024, also while I was pulling into my garage. This caused damage to the right front end of the car and to the garage wall. I feel that this car is not safe to drive. I am concerned about a recurrence of unintended acceleration putting myself and others at risk. I have elected not to have the damage from the second accident repaired since I will not be driving this car again. I contacted American Honda again after the second incident. I provided them with documentation of the damage to the car along with insurance claims and repair bills. The case is now in the mediation department at American Honda. I am waiting to hear back from them. Fortunately, I was not physically injured during either accident. The vehicle is available for inspection. The answer to the other questions is no.