NHTSA complaint #11650949

Owner complaint summary

The starter motor overheats when the vehicle tries to start. The car does not always start. You can smell the starter burning. I have had the BMW dealership confirm that the starter is overheating and needs to be replaced. 2 independent mechanics witnessed this happen to my vehicle and confirmed as well. Other 2019 BMW X5 vehicles have been recalled for this exact issue and the fire hazard this causes. But not all X5’sfall under the recall - even though when reading through forums many many 2019 X5 owners have vehicles that are not named in the recall but are having this same exact problem. This is a family vehicle and is proving a fire hazard for my family, including my [XXX] son. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)