afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11655592

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

SERVICE BRAKES

Dates

Incident: 04/15/2025
Filed: 04/19/2025

Owner complaint summary

Complete brake failure when stopping for a red light. This caused the vehicle to rear end a Jeep stopped at the light. Brake pedal went completely to the floor. This was verified by the investigating State Trooper, who started the Durango and checked the brakes, they went all the way to the floor as indicated in his report.

Crash reported
This is an owner complaint filed with NHTSA (ODI #11655592). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11655592)Back to reports

Official record ID (ODI): 11655592. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.