Verified government source

NHTSA complaint #11655730

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 TOYOTA CAMRY

Manufacturer

Toyota Motor Corporation

Components

SEAT BELTS

Dates

Incident: 04/20/2025
Filed: 04/21/2025

Owner complaint summary

The seat belt on the right side in the second row failed to work. My son-in-law was sitting in that position when I, who was driving, began to proceed through an intersection when I thought the light had turned green. When I realized I was wrong, I slammed on the brakes. His seatbelt did not arrest his forward movement, and he hit the back of the right front passenger seat. Thank goodness I had only been going about 5 mph. Also, the belt did not retract afterwards. For the remaining two blocks of our trip, he had a few feet of slack seat belt in front of him. I have not yet reported the issue to Toyota.

This is an owner complaint filed with NHTSA (ODI #11655730). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11655730. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.