Verified government source

NHTSA complaint #11655933

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

ENGINE

Dates

Incident: 01/02/2025
Filed: 04/21/2025

Owner complaint summary

No warning light on dash. Issues engaging in gears. SUV failed to shift in gear and engine rev up And takes 2 to 10 seconds to catch again before engine engages. No accidents yet. Additionally, during cold start my SUB is making a rattling and ticking sound and the SUV would shake. There were no engine failure or warning lights that came on and the engine doesn’t sound like it’s running correctly.

This is an owner complaint filed with NHTSA (ODI #11655933). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11655933. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.