Verified government source

NHTSA complaint #11656806

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 NISSAN ROGUE

Manufacturer

Nissan North America, Inc.

Components

STEERING

Dates

Incident: 01/01/2022
Filed: 04/25/2025

Owner complaint summary

The contact owns a 2019 Nissan Rogue. The contact stated while driving 35 MPH, there was an abnormal squeaking sound coming from the steering wheel while turning. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the ball joint needed to be greased. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, where it was determined that an alignment was needed. The vehicle was taken to the local dealer, where it was diagnosed, and the vehicle was undrivable. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no warranty coverage on the vehicle for the repair. The failure mileage was approximately 103,000.

This is an owner complaint filed with NHTSA (ODI #11656806). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11656806. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.