NHTSA complaint #11658012

Owner complaint summary

I purchased a 2022 Hyundai Tucson brand new, expecting it to be a reliable and safe vehicle for many years. Unfortunately, the fuel injectors failed and had to be replaced far too early in the car’s life. What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel injection system failed. The injectors had to be replaced, and the problem persists even after the repair. I believe the issue may still be present and can be made available for inspection if needed. How was your safety or the safety of others put at risk? The vehicle continues to run poorly and unpredictably, which puts me and my family at risk—especially while driving at higher speeds or in heavy traffic. I’m concerned about stalling, power loss, or a potential engine fire due to leaking fuel. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was diagnosed and confirmed by the dealership, and the fuel injectors were replaced. Despite this, the engine still doesn’t perform correctly. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected by the dealership during service, but not by police, the manufacturer directly, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, there were signs of rough idling, engine hesitation, and overall poor performance before the failure. These symptoms started appearing within the first year of ownership. I have since learned that many other owners of 2022 Hyundai Tucsons are experiencing the same issue. I believe this is a widespread defect that poses a safety concern and needs urgent investigation. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)