Verified government source

NHTSA complaint #11658892

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

EXTERIOR LIGHTING

Dates

Incident: 04/30/2025
Filed: 05/05/2025

Owner complaint summary

When driving with automatic brights, occasionally when it automatically switches to dim, the dim lights will shine only about 10 feet in front of the car. When it does this, it shines so bright directly in front of the car, the brights won't come back on. It is also a very harsh demarcation so that it is completely dark beyond 10 feet and to the sides. You can shut the car off and back on and it corrects it. This happened on my way to work in the dark right before I hit standing water in the road under a narrow bridge. It nearly caused me to have an accident. The dealership fixed this issue once and recorded that they replaced some melted wiring and connectors. It is happening again and has been reported to the dealership and to Lincoln Customer Service.

This is an owner complaint filed with NHTSA (ODI #11658892). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11658892. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.