Verified government source

NHTSA complaint #11659234

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

SERVICE BRAKES, HYDRAULIC,ENGINE

Dates

Incident: 11/06/2024
Filed: 05/06/2025

Owner complaint summary

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. The contact also stated that due to parts not being available, the vehicle was unable to pass the State Inspection. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

This is an owner complaint filed with NHTSA (ODI #11659234). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11659234. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.