Verified government source

NHTSA complaint #11659237

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

AIR BAGS,FORWARD COLLISION AVOIDANCE

Dates

Incident: 02/28/2025
Filed: 05/06/2025

Owner complaint summary

Owner [XXX] [XXX] . Driver [XXX] [XXX] ) [XXX] All of a sudden my 2024 Tucson vin: [XXX] gages indicated emergency braking for about 1 to 3 seconds and the front end went down ,(my wife and I went foward ) as though I was stopping (scared me ). It was the forward collision avoidance sys. I was so happy no one was behind me. Avoided a rear end collision. [XXX] we were Traveling west in the left lane of a three lane highway. I released the gas pedal to make a left turn in a left turn lane. The light was red. No one really behind me or to my left. Only one car to the right of me in another lane. This is dangerous! This is my wife’s car. Enough said!!!! Car was at the dealer for a couple of hours. They could not duplicate. Said it could have been my floor mat “that made my emergency lights come on the dash.” “STUPID” This occurred the day after picking up my car from the dealer. Feb. 28, Hyundai replaced the Air bag. STS light came on. Picked the car up Monday. Today [XXX] Thursday) the STS Airbag light came on again. The bag was replaced again. [XXX] the front collision sys emergency stop sys alerted again. Again, Hyundai declared they could not duplicate. This is an unsafe car. A death trap. Hyundai warns death may occur if using while driving can cause death. They also warn us using the emergency brake while driving may damage the brakes or cause a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11659237). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11659237. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.