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NHTSA complaint #11659614

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

LATCHES/LOCKS/LINKAGES

Dates

Incident: 04/27/2025
Filed: 05/07/2025

Owner complaint summary

The contact owns a 2021 Buick Enclave. The contact stated while driving at an undisclosed speed, the tailgate latch independently unlocked. The contact stated the failure had occurred several times. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for an inspection and diagnostic testing. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 39,700.

This is an owner complaint filed with NHTSA (ODI #11659614). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11659614)Back to reports

Official record ID (ODI): 11659614. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.