Verified government source

NHTSA complaint #11660049

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

AIR BAGS,FORWARD COLLISION AVOIDANCE

Dates

Incident: 02/28/2025
Filed: 05/09/2025

Owner complaint summary

My wife and I purchased a 2024 Hyundai Tucson in June.  Since February 28, 2025 the SRS indicator lights have come on twice. Hyundai replaced the airbag twice.  In March, the emergency brake system red lights illuminated, and the car came to an abrupt stop.  Luckily, there were  no Cars behind me.  Seconds later, the car resumed, and the lights disappeared. Hyundai dealership took the car in and returned it in two hours noting they could not duplicate. Several days ago, the same thing happened with the emergency brake system. Driving at approximately 40 mph the car slammed on brakes and the dash illuminated again.  No cars behind me. The dealership returned the car once again, noting they could not duplicate.   The car has less than 8000 miles.  I won’t allow my wife to drive more than 10 miles alone.  It’s unsafe. The manual states the car is not to be driven with any of the sys indicators on and to do so would cause serious injury or damage to the car.   I will send attachments of invoices, NHTSA complaints and Hyundai manual info about unsafe condition. 

This is an owner complaint filed with NHTSA (ODI #11660049). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11660049. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.