Verified government source

NHTSA complaint #11660065

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 VOLKSWAGEN ATLAS

Manufacturer

Volkswagen Group of America, Inc.

Components

ENGINE,FUEL/PROPULSION SYSTEM

Dates

Incident: 05/09/2025
Filed: 05/09/2025

Owner complaint summary

Hello. I have a 2020 Vw Atlas V6 SE R-Line. The truck shots off when idleling, on speeds of 5 mph to 10 mph and even on the highway. This is a serious problem and extremely dangerous to my family and myself as well as other owners that have the same issue wile driving on highways. It can easily cause a serious accident. This has happened multiple times and I even took it to the dealership to get it diagnosed and repair. They replaced the vapor charcoal canister and the issue was gone for about a year and it came right back. This does not bring any codes on the vehicle so it's very had do diagnosed. But it does gives you an error malfunction warning after it shots off when doing highway speeds. I did some research and found the multiple people have the same exact issue with this vehicles.

This is an owner complaint filed with NHTSA (ODI #11660065). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11660065. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.