Verified government source

NHTSA complaint #11661086

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2025 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Dates

Incident: 02/05/2025
Filed: 05/15/2025

Owner complaint summary

very heavy vibration. Entire vehicle shaking. I thought it was the motor mounts. Very intermitent. Kicks in at 2,000 rpm. I went to dealership and found out the problem is active noise reduction has a problem with a defect on amplifier. Dealer couldn't fix the problem so they shut off the active noise cancellation function for now.

This is an owner complaint filed with NHTSA (ODI #11661086). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11661086. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.