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NHTSA complaint #11663318

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

POWER TRAIN

Dates

Incident: 05/13/2025
Filed: 05/28/2025

Owner complaint summary

The Rear right differential side seal failed under 40K miles and car was out of manufacturer warranty and I had to pay to get the seal and bearing replaced. I cannot believe a seal and bearing need to be rep[laced withing 40K miles. I had to replace a seal on the Transfer case last year when the car was still under manufacturer's warranty. My guess is that poor quality of the seals/bearings or improper installation procedures could have led to these early failures and surely warrants an investigation.

This is an owner complaint filed with NHTSA (ODI #11663318). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11663318)Back to reports

Official record ID (ODI): 11663318. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.