NHTSA complaint #11665558

Owner complaint summary

Vehicle Information    •   Make: Kia    •   Model: Telluride    •   Year: 2022    •   Approx. Mileage: 30k 2. System Involved    •   Component/System: Forward Collision Avoidance, Automatic Emergency Braking, Brakes, or Electronic Stability Control 3. Incident Description On 6/7/25 while driving my 2022 Kia Telluride on neighborhood street in Windsor Park austin Texas at approximately 25-30 mph the vehicle suddenly and forcefully braked on its own with no warning and no visible obstacle or vehicle in front of me. This unexpected braking occurred under normal driving conditions, with clear weather and dry pavement, and almost caused a collision with the vehicle behind me. No warning lights appeared on the dashboard, and no manual braking was applied by me. I believe this may be related to known technical service bulletins SC243 and SC252 concerning faulty automatic braking logic and the hydraulic electronic control unit (HECU). This is a serious safety concern, and I am submitting this complaint in the hope that Kia will address this potential defect through recall or repair. There are reports similar to mine at highway speeds which would be deadly. 4. What Happened Next? I have contacted my local Kia dealership for inspection and plan to request that they document and diagnose the incident fully. Their online scheduler is showing next service appt not for over a week out which is not soon enough. I will call them first thing in the morning. I am also submitting this report to NHTSA to ensure that this is recorded as part of any ongoing safety investigation. Our vehicle was serviced within the last few months and we were assured there were no safety recalls on our vehicle. We would like this reevaluated.