Verified government source

NHTSA complaint #11665633

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 RAM 1500

Manufacturer

Chrysler (FCA US, LLC)

Components

STEERING

Dates

Incident: 03/22/2025
Filed: 06/08/2025

Owner complaint summary

- I like to report that my Ram 1500 Classic has been having issues with steering since March 2025. I had around at that time 78k miles on the truck give or take. I took the truck to the dealership where I purchased it (Brown Daub Easton PA). They claimed that everything I told them about the Truck was perfectly fine and they had multiple people test drive the truck with no issues. I explained that the steering would be very hard to execute a turn left or right and at times it would even feel like it "skipped" in the steering. I can tell I have slightly new wheels at the time of this issue. The only thing they noted was my rear passenger tire tread was a little more worn compared to the other three. I took the Truck home very disappointed and the problem actually seem like it went away for a few days. Then the problem began to show again and the turning aspect is becoming more difficult. Recently while driving on the interstate my steering was affected just changing lanes at 65 mph where the need to use both hands was troublesome. The truck itself had jolt where I never encountered. - - I believe that driving this truck is very dangerous and taken it to the dealership where I have a warranty appears to be impossible to identify the root issue. - I have only taken it to the dealership once and its scheduled to go back to the home dealership on the 12th of this month for another check. -There are no warning lamps/messages. Problem recently started in March 2025 at or above 78k miles. - I believe that the issue could be related to the power steering motor or the Electronic power steering noted on this site. The examples or causes fall very close to the same feeling I get while driving this vehicle. This is my first experience where I have noticed a loss of power steering in driving 28 years of driving various pick up trucks be my own, military grade trucks, and work trucks. Thank you.

This is an owner complaint filed with NHTSA (ODI #11665633). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11665633. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.