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NHTSA complaint #11666765

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 06/05/2025
Filed: 06/13/2025

Owner complaint summary

- My transmission is malfunctioning. It is available for inspection. - My car is not allowing me to shift from reverse to drive. When I try to put it in drive, it gets stuck in neutral. My safety is at risk as I was trying to do a quick 3-point turn and got stuck in the lane. - Yes, the problem has been confirmed by an independent service center. There was a recall by Mercedes Benz for the same issue in 2020, but for some reason my car isn't included. - The vehicle has been inspected by an independent service center - No warning lamps or messaged prior to the failure which first appeared on Thursday, June 5.

This is an owner complaint filed with NHTSA (ODI #11666765). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11666765)Back to reports

Official record ID (ODI): 11666765. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.