NHTSA complaint #11666969

Owner complaint summary

The check engine and oil pressure light will start to flash when starting to brake. While this is happening the car starts to shake, stall, and you struggle to accelerate. This has happened multiple times and the last time was in the middle of an intersection. KIA dealership did not fix the issue the two times I took it to the shop. The third time in they did some test and said it was an oil consumption issue and the piston rings in the SUV have failed and the car needed a new engine. This car is a 2020 Telluride with 78,759 miles on it. This issued started well before the 78,759 miles. Oil consumption has been a major issue with other KIA models and they have not seemed to fix this issue with the telluride. I believe they have replaced engines at an extremely high rate and now they are denying engine replacement under their warranty and stating piston ring damage is not covered under the warranty due to high oil consumption. You guys have issued a recall on 2021-2023 Seltos and Soul models for piston ring failure and now they do not want to start replacing tellurides. There is a Facebook page out there labeled KIA telluride issues with oil consumption being a big issue in the comments. KIA stating they will not cover the engine replacement is not only wrong is it a safety issue. I truly believe they know this is a serious issue and have not done anything to correct it. This vehicle is still under warranty and I am still in contact with the dealership to fix this issue.