Verified government source

NHTSA complaint #11668858

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 BUICK ENVISION

Manufacturer

General Motors, LLC

Components

POWER TRAIN

Dates

Incident: 06/23/2025
Filed: 06/24/2025

Owner complaint summary

This has happened about 4-5 times now, car has approximately 17.5k miles. While accelerating attempting to reach speed limit, transmission has slipped out of gear and power to wheels is not happening. Have learned to switch into neutral and then drive and transmission will reorient and grab the appropriate gear and reengage the power to the wheels. This occurrence does not throw off any codes so it appears random. Took it to the dealer and they said it would be two weeks before their transmission guy could take a look at it and try to recreate. Since it is not throwing codes, elected to continue driving since it usually occurs in the 25 - 35 mph range.

This is an owner complaint filed with NHTSA (ODI #11668858). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11668858. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.