NHTSA complaint #11669793

Owner complaint summary

The contact owns a 2019 Mercedes Benz AMG GLE43. The contact stated while driving 55 MPH, there was a whistling sound coming from the sunroof. The contact stated that while taking an exit, the roof panel detached from the vehicle. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was determined that the roof panel needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V197000 (STRUCTURE); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,754.