Verified government source

NHTSA complaint #11670281

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

STEERING

Dates

Incident: 06/19/2025
Filed: 06/30/2025

Owner complaint summary

The Power Steering Rack/Gearbox has been determined to be faulty and needs to be replaced. It will keep getting harder to steer. The dealership said that another had recently been replaced. There has not been any inspection by Honda, only the dealership who diagnosed the issue. There has been a recall of later models by Honda. October 9, 2024 — TORRANCE, Calif. Approximately 1.7 million Honda and Acura vehicles in the U.S. affected by a defective part in steering gearbox Issue can cause increased steering effort and difficulty that can increase risk of a crash or injury Free repair of steering gearboxes will be completed at authorized Honda and Acura dealerships American Honda will voluntarily recall approximately 1.7 million 2022-2025 Acura and Honda vehicles in the U.S. for a free repair of a defective part in the steering gearbox that could result in an increased risk of a crash or injury. 2023-2025 Honda CR-V. It seems unreasonable that a model 4 years old and less than 63,000 miles will need $3,450 repair for a safety issue related to steering the vehicle. It occurs at all speeds. The steering problem appears to be very similar to the issue related to the 2023 models.

This is an owner complaint filed with NHTSA (ODI #11670281). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11670281. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.