Verified government source

NHTSA complaint #11672862

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

BACK OVER PREVENTION

Dates

Incident: 12/20/2022
Filed: 07/11/2025

Owner complaint summary

The contact owns a 2023 Mitsubishi Outlander. The contact stated that on several occasions while the vehicle was started, in park(P), and while driving and in reverse, the infotainment screen was black. The vehicle was taken to a dealer on several occasions however, the failure could not be replicated. The contact then received notification of NHTSA Campaign Number: 25V369000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was unknown.

This is an owner complaint filed with NHTSA (ODI #11672862). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11672862. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.