Verified government source

NHTSA complaint #11673574

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

BACK OVER PREVENTION

Dates

Incident: 07/15/2024
Filed: 07/15/2025

Owner complaint summary

The contact owns a 2023 Mitsubishi Outlander. The contact stated that while reversing, the camera went blank for several seconds. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 25V369000 (Back Over Prevention) and 23V345000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.

This is an owner complaint filed with NHTSA (ODI #11673574). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11673574. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.