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NHTSA complaint #11674274

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

ENGINE

Dates

Incident: 07/03/2025
Filed: 07/17/2025

Owner complaint summary

My car started making a whining noise and leaking oil simultaneously. After taking it to be looked at, there is a broken seal due in improper assembly on the right side drive shaft. If it remains broken, not fixed, I risk a transmission failure. Multiple "Technical Serve Bulletins" have been released by Infiniti since 2017 (my car is a 2019 and was purchased certified pre-owned), but they will not issue a recall because this isn't considered a safety issue. Losing transmission function on the highway would create a huge safety concern.

This is an owner complaint filed with NHTSA (ODI #11674274). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11674274)Back to reports

Official record ID (ODI): 11674274. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.