Verified government source

NHTSA complaint #11674832

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 HONDA CIVIC

Manufacturer

Honda (American Honda Motor Co.)

Components

STEERING

Dates

Incident: 07/15/2025
Filed: 07/20/2025

Owner complaint summary

The component that has failed is my electric power steering motor. Yes, it is available for inspection upon request. While driving, the steering wheel should turn in a fluid motion, without requiring much force to turn the wheel. When i turn my wheel, it sometimes will get stuck mid turning. Another time when this happens is when i am driving in a straight line. Making the micro adjustments to stay straight in between the lines. The steering wheel will catch, and i will have to exert additional force to get the wheel unstuck. Obviously, this has caused safety issues, as sometimes the strength to overcome the wheel being stuck will cause me to oversteer. This has also been found to be a problem on some 2022 and 2023 year Civics. There is already a recall for this problem, but not for my year civic. It does greatly lower my safety while driving, when i should never be uncomfortable in my own car. The problem has been confirmed by my own mechanic, and by Honda. It has been inspected by my own mechanic as well. There were no indications on the dash to warn me the motor was going to fault. I do not remember the exact date it happened, but sometime last week when i took my car in to have the CV joints replaced. The problem has steadily gotten worse since then.

This is an owner complaint filed with NHTSA (ODI #11674832). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11674832. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.