NHTSA complaint #11675244

Owner complaint summary

There are leaks at the corner of the top windshield through to the inside of the vehicle. Problem is reoccurring with rain and when vehicle is washed leaving the interior of the roof and side panel lining the windshield wet potential causing internal water damage to electrical components and creating mold and mildew buildup that is not yet visible. This creates an extreme health risk for the general population but especially for my child and myself who are highly allergic to mold and mildew. The outside of the vehicle appears to now be rusting due to this issue as well. This issue was first reported to the dealer within the first month or so of purchasing the vehicle in July of 2021 and taken in for inspection, along with several other issues, however was not noted on the service report for the technicians to inspect and was missed. Was officially inspected by the dealership in June 2025 and was told it is the roof rails that are leaking, this is a common issue, and likely was due to the vehicle being parked outside and probably had leaves trapped inside contributing to the leak, however this began within the first month of purchasing the vehicle new.