Verified government source

NHTSA complaint #11675444

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

POWER TRAIN

Dates

Incident: 02/05/2025
Filed: 07/22/2025

Owner complaint summary

This is the third time in less the last couple of months that the air conditioning system on this 2019 Buick Enclave has failed. The vehicle consistently blows only hot air, regardless of whether it is in motion or stationary. The problem does not fluctuate with changes in speed or drive duration. In addition, there is a consistent noise coming from the dashboard area that resembles a hydraulic hinge or actuator.

This is an owner complaint filed with NHTSA (ODI #11675444). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11675444. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.