NHTSA complaint #11675586

Owner complaint summary

The contact owns a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brakes independently activated, and the rear of the vehicle fishtailed. The contact stated an unknown warning light showing an image of the rear of the vehicle was briefly illuminated. In addition, the contact stated that the driver's side front seat frame was fractured, and the seat was loose. The vehicle was taken to the dealer; however, the brake failure was not duplicated. The contact was informed that the driver's side front seat rack was fractured and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to several dealers; however, the brake failure was not duplicated. The contact was afraid to continue driving the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair for the driver's side front seat rack was not covered under warranty or any special programs. The failure mileage was approximately 41,000.