NHTSA complaint #11676150

Owner complaint summary

My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)