NHTSA complaint #11676478

Owner complaint summary

My 2019 Jeep Wrangler Sahara with 2.0 liter turbo engine has had two failed “Rear Axle Assemblies or differentials” within 3 years of each other. The first time was in July 2022, and my service repair order says rear Diff replacement. Now this time, my dealer is saying we need the whole rear axle assembly which is on national back order. No current ETA for delivery, with no additional info other than none are even in production at this time. Since my vehicle is under warranty for another 4,000 miles or so, I would like to use Stellantis warranty for my repair. However, They are no help and are saying we cannot order a different OE part, or a used part. The vehicle is unsafe to drive as I can feel my loss of control especially on wet roads in Florida. After searching the internet I have found this is a common problem with the sport, and Sahara versions from 2018-2025. Now that we can’t even get replacement parts, it creates a whole other set of problems. I would like to mention everything is factory on my Jeep and I have never been off roading. Not even once. So 2 failed rear axles is just unacceptable.