NHTSA complaint #11676506

Owner complaint summary

Acura Headquarters USA 1919 Torrence Boulevard Torrence, California 90501 Mr. [XXX] [XXX] [XXX] Email: [XXX] Dear Sir or Madam, I am writing your company to the attention of whomever oversees the product development and design of the 2022 ACURA MDX and to warn them that certain system features and design flaws of this make and model vehicle will undoubtedly lead to the death of someone in the near future as was nearly the case with myself and spouse very recently. On Sunday [XXX], my spouse and I attended church services that morning. Fortunately, after services our Acura MDX did start as usual, and we began our journey home.Upom arriving home, we backed our car into our garage and during that process thankfully I had the wits to unlock the passenger and driver side door mechanisms. Once we enteredthe garage and at thta point, our car went absolutely DEAD. Our car stayed dead for the next 5 1/2 hours. Had I not unlocked those doors, we would have been trapped inside for that duration of time, only to be found dead fron suffocation and asphysxiation from being in a car with all the windows rolled up, no power to the vehicle and no way to get out, while beingdeprived of oxygen. AT that point, your manufactured vehicle became a death trap for us.We're the fortunate ones who lived through the experience and to be able to tell the story. Others may not be so lucky to tell theirs and there will be others. We wanted the manufacturer to understand the full implications of our letter and to stress in the strongest terms possible that this is a very serious matter that will eventually cost lives, as it nearly cost us ours. The vehicle in question is VIN# [XXX] and was last serviced at Vandergriff Acura in Arlington, Texas on 6/13/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)