Verified government source

NHTSA complaint #11676746

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2025 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

ELECTRICAL SYSTEM

Dates

Incident: 07/27/2025
Filed: 07/28/2025

Owner complaint summary

I tried to do remote start on my car and it said that it had failed. I went out to the car to try to turn it on, and when I hit the unlock button, it would not unlock. I had to manually use the key to open the driver side door, where I was met with the instrument panel showing that the RPMs, the gas gauge, and the miles per hour were all maxed out and stuck on one another. I have an infant in his car seat base was trapped in the backseat, there is no way to open the vehicle to get to the car seat base. I have only owned this car four days.

This is an owner complaint filed with NHTSA (ODI #11676746). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11676746. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.